The “New Normal” and why it’s not Lean

It was an average Tuesday and I was working as an engineer at a large Aerospace manufacturer here in Connecticut. My boss sent me an email asking me to follow up on something for him because his boss needed an answer quick,…

How to Gemba like Michael Bolton

It was an especially hot September afternoon in the plant in South Carolina where I worked as a Project Engineer. There was no air conditioning anywhere, and the sound of the presses banging out parts didn’t do much to make anything…