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New England Lean Blog:

The Story of Chris and Tony

As we start to wind down for the holidays and year’s end, I always find myself becoming reflective. During a group discussion at the AME workshop in Boston I recently lead on Employee Engagement, someone asked me what my proudest…

#Muffingate, or “Customer Service Part II”

Ah Customer Service. The oft-discussed topic that rarely (if ever) seems to go anywhere. Our blog post on this topic from a few weeks ago elicited some interesting responses from folks. While some folks commented that customer service is all…

@NELeanguy Twitter feed:

NELeanguy @NELeanguy
RT @AMEConnect: Explore why people are resistant to change and the tools to overcome...don't miss our next AME webinar on November 30th...…
h J R
NELeanguy @NELeanguy
Priest had a good one today at church: “The upside of having 75 confirmations to do this afternoon is that I don’t…
h J R
NELeanguy @NELeanguy
Hey @RuggedManiac - what’s the record for # of laps run in one day at one of your races?
h J R
NELeanguy @NELeanguy
RT @AMEConnect: Gain #lean insights with fall AME webinars
h J R

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Smaller Manufacturers Association of CT, Inc           AME Association for Manufacturing Excellence           

 An Authorized Contractor of...

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