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Lean Training

Professional Lean training for everyone in your organization. From the basics to advanced Lean tools - we've got you covered!

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 Hear Paul Critchley speak at the AME Conference in Boston, MA Oct. 13th! Register here:


New England Lean Blog:

#Muffingate, or “Customer Service Part II”

Ah Customer Service. The oft-discussed topic that rarely (if ever) seems to go anywhere. Our blog post on this topic from a few weeks ago elicited some interesting responses from folks. While some folks commented that customer service is all…

Lean & Customer Service

We talk a lot of about Lean here in the office. We talk about the tools and the methods; the strategy and the approach. We’ve seen and heard it all (or so we think!), both positive and negative. When you…

@NELeanguy Twitter feed:

NELeanguy @NELeanguy
So... how is everyone else's morning going?
h J R
NELeanguy @NELeanguy
Some good #Lean thinking here! Teen Entrepreneur Awarded $10,000 Grant For Ice Cream Invention via @connecticutmag
h J R
NELeanguy @NELeanguy
In the late 90's, I asked a GM engineer when they'd be bringing the Chevelle back. He laughed at me.…
h J R
NELeanguy @NELeanguy
Good visual management at the family BBQ!
h J R
NELeanguy @NELeanguy
RT @TegraMedical: Check out 4 new job openings: microscope inspector, manufacturing supervisor, shipper/packer and receptionist. https://t
h J R

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Smaller Manufacturers Association of CT, Inc           AME Association for Manufacturing Excellence           

 An Authorized Contractor of...