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Professional Lean training for everyone in your organization. From the basics to advanced Lean tools - we've got you covered!

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 Hear Paul Critchley speak at the AME Conference in Boston, MA Oct. 13th! Register here:


New England Lean Blog:

#Muffingate, or “Customer Service Part II”

Ah Customer Service. The oft-discussed topic that rarely (if ever) seems to go anywhere. Our blog post on this topic from a few weeks ago elicited some interesting responses from folks. While some folks commented that customer service is all…

Lean & Customer Service

We talk a lot of about Lean here in the office. We talk about the tools and the methods; the strategy and the approach. We’ve seen and heard it all (or so we think!), both positive and negative. When you…

@NELeanguy Twitter feed:

NELeanguy @NELeanguy
RT @AMEConnect: When do you feel engaged? Learn strategies for increasing engagement at #AMEBoston. Last chance discount ends soon.. https:…
h J R
NELeanguy @NELeanguy
Guest blog for @MachineMetrics on the "when" of information:
h J R
NELeanguy @NELeanguy
Honored to be speaking at the 2017 CILC Lean Summit this year! Lean, Lobster and Leadership - Reg. is open!…
h J R
NELeanguy @NELeanguy
RT @AMEConnect: What are you most excited to see and do at #AMEBoston? Here's what our staff says...
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 Proud members of...

Smaller Manufacturers Association of CT, Inc           AME Association for Manufacturing Excellence           

 An Authorized Contractor of...